I have an appliance repair business. I charge for labor and parts. I mark up my parts a flat percentage. How do I respond when a customer wants me to breakdown the cost of labor vs parts? Because I know what they are really trying to do is see if they can find the part cheaper on the internet.
Testing Parts labor Consumables. Make the parts markup in the testing and consumables.
You can either do it or say “Sorry, we don’t provide itemized invoices.”
Itemized invoices is a way for people to nickle and dime you. They see you’re charging $200 for a part that’s on Amazon for $75 and then try to negotiate a lower price or tell you they’ll order the part and have it waiting for you.
Big picture it’s all about how you want to run your business.
I can spend hours doing a quote, I am not giving out that info so that they can nickle and dime someone else, I also don’t leave plans and measurements with quotes so that they can use my work to get a cheaper price.
I also won’t work for someone that says they can get it cheaper, I don’t care, My price is based on knowing exactly what the costs are