I have an appliance repair business. I charge for labor and parts. I mark up my parts a flat percentage. How do I respond when a customer wants me to breakdown the cost of labor vs parts? Because I know what they are really trying to do is see if they can find the part cheaper on the internet.

  • Yogurt_closet32B
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    1 year ago

    Testing Parts labor Consumables. Make the parts markup in the testing and consumables.

  • rossmosh85B
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    1 year ago

    You can either do it or say “Sorry, we don’t provide itemized invoices.”

    Itemized invoices is a way for people to nickle and dime you. They see you’re charging $200 for a part that’s on Amazon for $75 and then try to negotiate a lower price or tell you they’ll order the part and have it waiting for you.

    Big picture it’s all about how you want to run your business.

  • guymclarenzaB
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    1 year ago

    I can spend hours doing a quote, I am not giving out that info so that they can nickle and dime someone else, I also don’t leave plans and measurements with quotes so that they can use my work to get a cheaper price.

    I also won’t work for someone that says they can get it cheaper, I don’t care, My price is based on knowing exactly what the costs are