Reposting with more characters since original was deleted.
Castles got a horrible utility that used to be good. But everyone has hard breaches making it a more complicated proxy alarm. He needs to have his walls strengthened to become relevant again.
Castle is perfectly balanced. He doesn’t need to be perfect for every single site and every single situation. He has his role and he fills it well.
Horrible utility sounds like you have absolutely no idea what you’re doing. He has a shotgun, prox/cam, a 1.5 on the UMP with extended barrel, and four armor panels. The idea that he has horrible utility is laughable.
This is a skill issue.