Getting ridiculous

  • Tkay1976B
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    11 months ago

    Right here my friend. I hit the dawn and dusk. Both showing “paid” on AMM website under my profile, but ya no tracking, no email, nothing. I know past releases have taken right up to the 10 “business day” window and today is 5 since the dawn drop. Thanksgiving going to F things up too.

  • Tay2823OPB
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    11 months ago

    I may try calling one of the boutiques in Atlanta to see what the hold up is.

  • gimbelsdeptstoreB
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    11 months ago

    Got this response from AMM today about my order:

    From the time your order is placed we are working as quickly as possible to process your order. We are currently processing your order. Orders take 5-15 business days to ship after the official launch day as stated in our terms and conditions. The A Ma Maniére x Air Jordan V “Dawn” official launch day is November 17th at 11 AM EST.

    Business days are as follows: Monday through Friday from 9:00am to 5:00pm EST. Business days exclude all weekends and all federal holidays. The 15th business day is 12/11/2023. Once your order ships, you will receive a FedEx tracking number. If you have not received a tracking number by 12/11/2023 please send us an email at ammaj5@thewhitakergrp.com. Generally, once you receive your tracking information you should see updates within 24-48 hours. If you have not seen movement on your package for 3 or more days please send us an email at ammaj5@thewhitakergrp.com.

    Direct signature is not enabled on our shipments. If you do not think you will be home at the time of delivery, we recommend that you contact FedEx via the FedEx Delivery Manager service. You can schedule a pickup at a FedEx holding location or reschedule a delivery date through the FedEx Delivery Manager service. If you do not use these options, we cannot guarantee that you will receive your package.

    If you have any other questions or concerns, feel free to contact us and we will do our best to address them. Thank you for reaching out.