Dear Friends,
I recently have moved to a new apartment and purchased my own internet, an XFinity plan with 400 mb download speed. I have my computer plugged via ethernet (it is one of those Netgear ones that plugs into the router and then the wall, then the wall into the computer) and other than me and my girlfriends phone, it is the only thing on the internet. I get no lag when I play games, however for some reason my download speed tops out and 1mbps. It takes hours to download any games, any suggestions on how to improve it?

  • nataku411B
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    Have you tried a different cables(on both router>wall and PC>router)?

    Have you tried different ports(same as above)?

    Try a different router?

    If Windows, go to Control Panel>Network and Internet>Network Connections>your network adapter>Propterties>Advanced>scroll down to Speed and Duplex and make sure it’s set to auto-negotiate.