Is my deck broken? When it arrived today it would not torn on, I put it to charge and came back a few hours later and it’s not turning on still. The light next to the power button is not even turning on. Is there a fix or do I send back?
Is my deck broken? When it arrived today it would not torn on, I put it to charge and came back a few hours later and it’s not turning on still. The light next to the power button is not even turning on. Is there a fix or do I send back?
This exact same thing happened with my deck that arrived today. Did you ever get it to turn on?
Yes! Thankfully! This is what Valve support told me
Please try the following reset chord: Quick Access Menu “(…)” + Volume Down + Power. Hold all three buttons down for at least 10 seconds. You should see the LED next to the power button flash when the reset is complete. Afterward, the unit should be able to boot normally. Be sure to plug in your charger before powering the unit on.