I played on a friends account that is a lot lower rank than mine for fun (yes i know i am the problem and i deserve this). At the start I was getting really quick games, no more than a few minutes maximum. After about 10+ games my queue times then started taking hours to find a game.

I then gave up and went back to my original account, and it now also takes hours to queue…

Is there anyone that has experienced with this and has an idea of how to fix the account?

I asked Valve, although their solution remained as searching for more regions, and dismissed any other reasoning.

If someone that has experienced this, how do you fix it?