I live in a gated building and have never had anything stolen before. I payed for my steam deck with a credit card. What will happen? What should I do?
Did the delivery guy take a picture of your deck by any chance?
Pretty sure there’s no recourse for porch piracy as far as expecting the shipping courier or shipper to be held responsible. They did what they were contracted to do, deliver your package. It is not their fault your home is an unsecure location. This is exactly why I have high value packages held at UPS or FedEx stores until I pick them up. I’d seriously consider it for future deliveries.
I don’t know why you got downvoted, but it’s the truth. If the shipper dropped off your package, and can verify (via photo), their responsibility ends. Like other people said, file a police report.
It’s just the entitlement mentality of those downvoting. They don’t like to hear that they don’t get to shift the blame and responsibility for their problems onto others. It’s the “it’s somebody else’s fault!” mantra. In this case, it’s the fault of the thief, but not Valve or the shipper. But they still feel entitled and expect Valve to just send them another one for free. Why? Valve fulfilled their end. We have delivery options as consumers to have packages held at their store to prevent things like this. People don’t use them for whatever reason, well then accept the risk of having packages left on your porch unattended.
There may be neighbours with cameras that may have captured who was on your porch.
Joke’s on them, now they got a bunch of dead pixels and more way to rma the unit