I got a laptop last year and it’s a HP with intel core i5 7th gen and it’s always been slow, but lately it’s been getting even slower and I had some people look at it and they said they couldn’t find anything wrong with it. Plus I just now went and closed my chrome browser and there were bing searches for Belize that I didn’t make because I don’t use bing. I’ve never used the laptop for anything but homework and the only person who had more access is a guy from a computer shop who set up the system for me because I’m not Tech savvy. I’m not sure if he did it though because he set it up a couple years ago. And non of my classmates use it because I keep it in my bag at all times and it’s password protected. The CPU or Disk will also randomly jump to 100% and I don’t know why(which is probably the reason it’s slow) Also I’m sorry if I used the wrong flair but I have no idea what they mean. Thanks for any help on my issue.
The bing search bar was a Windows update lol because Microsoft wants you to use bing so bad
Seventh-gen i5 should be reasonably usable still. I had a 6th-gen i5 as my work laptop until I gave it to my mom recently.
When the computer is slow, have you looked in task manager to find out what’s at the top of CPU usage?
You can always try resetting the computer (essentially reinstalling Windows) and see if that helps. You probably don’t need to make the USB drive. Go to settings > Updates > Recovery > Reset this PC.
(This is from memory, but it’s pretty close.)
It will ask if you want to do a cloud reinstall. Choose yes. This will download Windows from Microsoft instead of using the factory image that came with your HP, so bloatware will be minimal. Also choose to keep your files; that way it will uninstall your programs and reset Windows to defaults but it will not erase your documents and downloads.
Do make a backup of anything important though, if you have somewhere to store it.