So, I’ve had my account banned. My battle.net account that’s been in good standing for 20 years ever since the launch of WoW.

I’m a streamer who has recently been targeted by a group of trolls who attack another streamer friend of mine. Because they couldn’t get a rise out of him, they decided to attack one of his friends (i.e. me). Using the same tactic they used on him, they spectated one of my quickplay games while I was streaming and mass-reported my account for “hacking”.

Here’s the video for posterity but don’t feel like it’s that worth watching, it’s 15 minutes of very average gameplay with me spouting random crap before the ban gets triggered. https://www.twitch.tv/videos/1976297554

One of the main troll accounts says “Say hello to …”, my streamer friend they also pulled this crap on.

As many of you might know by now this is an easily exploitable and fully automated system where you can ruin someone’s day if you have enough small-dick loser scriptkiddy friends that get off on spectating games en-mass and reporting them, which will in turn trigger an automatic permaban.

Not really here to plead my innocence to a bunch of strangers, I know I’m innocent. The frustrating part for me is making it through Blizzard’s gauntlet of terrible customer service to speak to an actual human being senior enough and knowledgeable enough to actually go over the case and also find me innocent.

Does anyone know any tips or tricks to get through Blizzard’s Wall of Unhelpfulness to speak to an actual human capable of reversing malicious report-triggered bans? Thanks.

I guess my other main point is; What do people think of the system as currently implemented? Should Blizzard revisit their implementation? Are you happy knowing all that stands between you and losing an account you’ve put 1000’s of hours into is a bunch of script kiddies because Blizzard can’t disable spectating in Quickplay or stop spectators from reporting? What are your thoughts?