So, I’ve had my account banned. My battle.net account that’s been in good standing for 20 years ever since the launch of WoW.

I’m a streamer who has recently been targeted by a group of trolls who attack another streamer friend of mine. Because they couldn’t get a rise out of him, they decided to attack one of his friends (i.e. me). Using the same tactic they used on him, they spectated one of my quickplay games while I was streaming and mass-reported my account for “hacking”.

Here’s the video for posterity but don’t feel like it’s that worth watching, it’s 15 minutes of very average gameplay with me spouting random crap before the ban gets triggered. https://www.twitch.tv/videos/1976297554

One of the main troll accounts says “Say hello to …”, my streamer friend they also pulled this crap on.

As many of you might know by now this is an easily exploitable and fully automated system where you can ruin someone’s day if you have enough small-dick loser scriptkiddy friends that get off on spectating games en-mass and reporting them, which will in turn trigger an automatic permaban.

Not really here to plead my innocence to a bunch of strangers, I know I’m innocent. The frustrating part for me is making it through Blizzard’s gauntlet of terrible customer service to speak to an actual human being senior enough and knowledgeable enough to actually go over the case and also find me innocent.

Does anyone know any tips or tricks to get through Blizzard’s Wall of Unhelpfulness to speak to an actual human capable of reversing malicious report-triggered bans? Thanks.

I guess my other main point is; What do people think of the system as currently implemented? Should Blizzard revisit their implementation? Are you happy knowing all that stands between you and losing an account you’ve put 1000’s of hours into is a bunch of script kiddies because Blizzard can’t disable spectating in Quickplay or stop spectators from reporting? What are your thoughts?

  • Mea_ne_coule_pasB
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    1 year ago

    Just a reminder : the system makes NO DIFFERENCE between 1 or 9 report for a match. They get this through the number of matchs.

    (sucks you’re in this situation tho)

  • iwillshankyourkidsB
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    1 year ago

    Overwatch report system is a joke, and in my experience you’ll find little sympathy for it on this sub.

  • Strife_3eB
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    1 year ago

    Real question is why are spectators allowed in QP. Yes some have friends but the amount of times I’ve died from the 1-2 second lag of someone joining/leaving is bs.

    It’s 1 in 5 games also.

  • xRetzB
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    1 year ago

    The automated systems are all broken.
    I had the name ‘Wifeleaver’ manually set by a Game Master (Blizzard support). 3 days later it was ‘flagged as inappropriate’ and I was forced to change it. I then had it manually changed back to ‘Wifeleaver’ by another Game Master. Then literally 30 minutes after that, it was flagged as being inappropriate *again* and changed.

    Even Blizzard knows that half of these automated punishments are unwarranted, but they will never get rid of them because it’s less work for them to keep them there.

    • talliganB
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      1 year ago

      Was your ex a blizzard GM or something? That’s a really weird and specific name. Also pathetic that that keeps happening.

  • xRetzB
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    1 year ago

    The automated systems are all broken.
    I had the name ‘Wifeleaver’ manually set by a Game Master (Blizzard support). 3 days later it was ‘flagged as inappropriate’ and I was forced to change it. I then had it manually changed back to ‘Wifeleaver’ by another Game Master. Then literally 30 minutes after that, it was flagged as being inappropriate *again* and changed.

    Even Blizzard knows that half of these automated punishments are unwarranted, but they will never get rid of them because it’s less work for them to keep them there.

  • ShawHornetB
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    1 year ago

    I know that blizz said that mass reporting does nothing,but I find it hard to believe lately. I play with a friend and we barely use chat and we both randomly got muted. Pretty sure it was cause of a 5 stack who called us tryhards all game that we ran into twice

  • Strife_3eB
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    1 year ago

    Real question is why are spectators allowed in QP. Yes some have friends but the amount of times I’ve died from the 1-2 second lag of someone joining/leaving is bs.

    It’s 1 in 5 games also.

  • ShawHornetB
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    1 year ago

    I know that blizz said that mass reporting does nothing,but I find it hard to believe lately. I play with a friend and we barely use chat and we both randomly got muted. Pretty sure it was cause of a 5 stack who called us tryhards all game that we ran into twice

  • Its_SyxxB
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    1 year ago

    Might want to add a header that explained “Defense Matrix” is the automated ban systems name.

  • iwillshankyourkidsB
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    1 year ago

    Overwatch report system is a joke, and in my experience you’ll find little sympathy for it on this sub.