Arrived today. Plugged it in using official charger… Nothing. Held the power button… Nothing. Left charging for 6 hours… Nothing.

I’m assuming dead on arrival. Anything I should check first before contacting support?

Gutted

  • Winux-11BEnglish
    1·
    10 months ago

    The deck should still boot without a battery I would think… why wouldn’t it?

    • darkuniBEnglish
      1·
      10 months ago

      I don’t believe so … I’ve never tested it. :(

      Still, I would open and look before an RMA, but you know … I’m curious like that.

      • Winux-11BEnglish
        1·
        10 months ago

        As long as valve doesn’t know. What they don’t know wont kill them, lol