Arrived today. Plugged it in using official charger… Nothing. Held the power button… Nothing. Left charging for 6 hours… Nothing.

I’m assuming dead on arrival. Anything I should check first before contacting support?

Gutted

  • darkuniBEnglish
    1·
    1 year ago

    Has anyone opened these up and made sure something nutty didn’t happy - like the battery never got plugged in?

    • Winux-11BEnglish
      1·
      1 year ago

      The deck should still boot without a battery I would think… why wouldn’t it?

      • darkuniBEnglish
        1·
        1 year ago

        I don’t believe so … I’ve never tested it. :(

        Still, I would open and look before an RMA, but you know … I’m curious like that.

        • Winux-11BEnglish
          1·
          1 year ago

          As long as valve doesn’t know. What they don’t know wont kill them, lol

  • Winux-11BEnglish
    1·
    1 year ago

    Do a cmos reset. Hold vol down and the three dots button while you turn it on