Still on the fence about sending mines back but I found 2 dead/stuck pixels. They aren’t noticeable while playing and I only found it after running the tests, but now I know they are there lol.

If I decide to replace, would it better to rma or refund? What is the process, so I send only the deck back for the rma and do they provide the box/protective packaging? Do I sent the carrying case with it?

Really sucks, I don’t wanna wait for the whole process and then install all my games and emulators etc again. 😣

  • npaladin2000B
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    1 year ago

    If you aren’t noticing them while playing, do you really care? Is it worth the time without a Deck to get another one? I’m not being flippant here, you need to ask yourself if it’s worth this much effort to fix a problem you’re not even aware of during regular use.