Still on the fence about sending mines back but I found 2 dead/stuck pixels. They aren’t noticeable while playing and I only found it after running the tests, but now I know they are there lol.
If I decide to replace, would it better to rma or refund? What is the process, so I send only the deck back for the rma and do they provide the box/protective packaging? Do I sent the carrying case with it?
Really sucks, I don’t wanna wait for the whole process and then install all my games and emulators etc again. 😣
If it bothers you , RMA . Not worth to just “live with it” with such an expensive piece of kit
If you aren’t noticing them while playing, do you really care? Is it worth the time without a Deck to get another one? I’m not being flippant here, you need to ask yourself if it’s worth this much effort to fix a problem you’re not even aware of during regular use.
If I RMA, do they send a new deck or fix my current one? Asking because I’m wondering if they will or delete everything I’ve installed. If they just fix the screen and I don’t have to reinstall everything again that would be ideal. I still have my 512 lcd to play with during that process. But if they delete everything or send a new deck I’d need to reinstall everything so in that case I probably would just ask for refund and buy another and hope for the best.
No guarantee on which one of the two they’ll do. I’d wager changes are higher that they will replace the whole thing at this point early in the OLED decks release
The pixels only show on certain color screens so they might be stuck, what can I do to fix it (try to fix it )
Wait till ifixit sends replacement screens and swap the screen for a Samsung one.