We incur high cost to get such quality products and we don’t even charge premium, we charge the same percentage of profit everyone charges but still they don’t care. This makes me feel demotivated to provide good quality products.
I deal with this all the time as an importer for hire.
My best clients are those who sell the most. They get it. Price is king. The percent of people who care about quality is low. The percent of those people who say that makes a difference in their purchasing is also low. The percent of those people who actually purchase the higher quality is also low.
Those very very few that do pay for quality, you have to match your branding to the same high quality, same with customer service. Which are expensive. Which means you must have a higher margin to cover it. If not, then you aren’t matching the quality, or your final margin is actually lower than the other competitors. Regardless, you are fighting for a very small market share. High end products are a hard business to be in.
Almost always better to be more efficient with your supply chain and process. And to look for ways to cut pennies so you can sell for less than anyone else. For more opportunity there.
Of course there are exceptions, but they are rare.
You don’t value your product so why should I?
Its as simple as that. Figure out who your target market is and cater to it
why do people post these open ended questions and then never get involved in the conversation?
Depends on your niche. Most people care about the price, and some people about the quality. Trick is to find the customers that like quality and hang on to them, get them to market your products.
Youre missing two things. Branding and audience building.
“I can get it at Walmart.” I always tell them they’re welcome to do so but they have much lower standards than I do for my own products. I had a regular customer order 14 peppermint bath bombs from me and then she refused to pay our agreed upon price so I’m running a special on them on my website.