I stopped playing way back in OW1 a little after ashe got added

At the time it seemed like every time they reworked a hero they’d just change them around a little instead of actually improving how they play.

Matchmaking was awful, waiting minutes just to be put in a cesspool of toxic assholes or cheaters

added heros were always super op on launch day and you could barely even play them because someone would always pick them before you.

this was also around when blizzard was getting called out for SA against female employees so basically yeah, the entire thing was a massive clusterfuck and I quit

Now after so many years, coming back to Overwatch 2 I’ve found pretty much all of this is SOOO much better now. The Roadhog and Sombra reworks are so much fun and they genuinely play better than they ever have. Seems like you never wait more than a minute for a match now and you often get to play whoever you want since the role queue only allows one other player max to be your same role. Mauga was super fun too, not too powerful but not useless. I can’t fully speak about blizzard because I don’t work there but they haven’t made news for anything too terrible recently so I can only guess it’s better.

Tldr; as an OW1 Vet I’m thoroughly enjoying how much higher quality lots of aspects of OW2 are :)