I have been using apple products for a long time now, and it seems that for every apple product I buy I manage to find a flaw. whether its iPhones that have scratches and chips out of the box, iPads with uneven tone of the display (one area water than the other), or a MacBook with the lid shifted compared to the base. my experience is that no apple product will be perfect out of the box, and that trying to get a replacement is not worth the hassle as the replacements as well are not perfect out of the box. and lets not talk about fiascos like the butterfly keyboard which was kept alive for way too long.
now, if it was a mid-range tech company, where the products were cheaper, that would have made sense, but the apple brand is synonymous with quality and luxury, and for the price they charge for their products - wouldn’t it have made sense to accept no less than perfection? to expect more rigorous quality control?
maybe people who have insight on how apple and similar companies do quality control can shed some light on that, and on why the end result often doesn’t seem to match Apples reputation?
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Apple’s quality control has been questionable since I purchased the first-generation MacBook, the white polycarbonate one, long before they switched to aluminum. I saved up to buy this laptop, but the palmrest deteriorated quickly. It turned yellow after a year and eventually cracked and disintegrated. Years later, I assumed their quality control would have improved, but the MacBook M1 still had questionable quality in its palmrest. After a few months of use, the anodized aluminum faded, and the areas where you rest your wrists became extremely noticeable! Apple’s quality control is crap.
I’ve purchased several Apple devices over the years, yet each time I buy one, there’s always something that seems like it should have failed their quality control. For instance, there was even a speck of dust inside the screen of my iPad Mini 3!
ps: I don’t complain as much with Android devices because due to their reasonable price, my expectations are set accordingly.
I’ve bought a lot of Apple products over the years - just got a 15PM. The only problem I’ve ever had was my watch got bricked by a software update. Apple replaced it within a few days.
I feel like it’s become more common since manufacturing shifted more to India however if your phone was manufactured in China idk
I’ve been purchasing Apple products for about 22 years. If anything, quality, durability, and product lifetime have gotten better. Apple is f-ing amazing when it comes to managing their supply chain these day, and I think a lot of that is Tim Cook.
Apple used to always deliver products late and with problems in the 1980s and 1990s. Look at the number of iPhone, iPads, Apple Watches, AirPods, etc. that they deliver every year like clockwork. The scale of that, and the high quality in general, is just mind boggling and an underappreciated achievement.
That’s how I felt about android. Had better but not complete luck with apple (battery issues)
I wouldn’t say so, I think it’s more so the fact the pandemic happened, so manufacturing was all over the place even more than usual, and parts were needing to be rushed on high priority in order to make enough iPhones for the yearly release. Hence last year a lot of people struggling to get a 14 pro device till well into 2023… and now they’ve dropped down to just a small handful of manufacturers and lost a few of their really high end manufacturers. The stresses of the economy touch everything and everyone, including the trillion dollar company Apple.
It’s not only hardware, but software releases too.
There is a thing called cost cutting. Apple has been cost cutting not because of lack of money but to increase profit margin. I think they also subtly had a problem with the company that made motherboard parts for iPhones. Now they got 2-3 companies making it for them. China discouraging their citizens from purchasing Apple product has affected their sales to a great extend. India has seen a rise in sales because of recent sales and 2 year EMI facility without downpayment on E-commerce websites. They even got tie up to manufacture base model iPhones here with a big old company that basically owns Land rover even adding the same chassis to their SUVs and runs all chains of Starbucks here.
2000s Apple: Amazing software with unparalleled UI design running on mid hardware with unparalleled industrial design
2020s Apple: Mid software with boring UI design running on unparalleled hardware with slightly above-average industrial design