Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It’s also making my speeds almost dial up speeds. Is there a way to fix it?
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My ISP did tell me today that there was an outage and that they are working quickly to “fix” it but if they aren’t in the area “fixing” it where would they be fixing it?
Flashing On Not applicable — icon does not flash. Green: Power is properly connected. Scanning for a downstream (receive) channel Internet connection. Green: Downstream channel is connected in DOCSIS 3.0 mode. Blue : High-speed Internet connection with downstream channels in DOCSIS 3.1 mode. Scanning for an upstream (send) channel Internet connection. Green: Upstream channel is connected in DOCSIS 3.0 mode. Blue: High-speed Internet connection with upstream channels in DOCSIS 3.1 mode. Scanning for an Internet connection. Green: Cable modem is connected to the Internet. *Blue - Indicates DOCSIS 3.1 operation (high-speed Internet access) which may not be available in all locations. Check with your service provider for availability in your area
Are your speeds poor?
Who cares about lights I just care about the end result LOL
If you move it and it changes behaviour, that’s some sort of bad mechanical contact. Cabling, socket.
We used to have a modem like that. Our upload was green but the download was blue. It’s just if they offer 3.1 in ur area that supports it. If not will be green. Will still work like normal. What Xfinity told me.