Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It’s also making my speeds almost dial up speeds. Is there a way to fix it?

  • yourMommaKnowB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    Flashing On Not applicable — icon does not flash. Green: Power is properly connected. Scanning for a downstream (receive) channel Internet connection. Green: Downstream channel is connected in DOCSIS 3.0 mode. Blue : High-speed Internet connection with downstream channels in DOCSIS 3.1 mode. Scanning for an upstream (send) channel Internet connection. Green: Upstream channel is connected in DOCSIS 3.0 mode. Blue: High-speed Internet connection with upstream channels in DOCSIS 3.1 mode. Scanning for an Internet connection. Green: Cable modem is connected to the Internet. *Blue - Indicates DOCSIS 3.1 operation (high-speed Internet access) which may not be available in all locations. Check with your service provider for availability in your area