Still on the fence about sending mines back but I found 2 dead/stuck pixels. They aren’t noticeable while playing and I only found it after running the tests, but now I know they are there lol.

If I decide to replace, would it better to rma or refund? What is the process, so I send only the deck back for the rma and do they provide the box/protective packaging? Do I sent the carrying case with it?

Really sucks, I don’t wanna wait for the whole process and then install all my games and emulators etc again. 😣

  • Revolutionary-Use278OPB
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    1 year ago

    If I RMA, do they send a new deck or fix my current one? Asking because I’m wondering if they will or delete everything I’ve installed. If they just fix the screen and I don’t have to reinstall everything again that would be ideal. I still have my 512 lcd to play with during that process. But if they delete everything or send a new deck I’d need to reinstall everything so in that case I probably would just ask for refund and buy another and hope for the best.

    • BumppxdB
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      1 year ago

      No guarantee on which one of the two they’ll do. I’d wager changes are higher that they will replace the whole thing at this point early in the OLED decks release