I got an RMA from Valve for my LE after noticing a dead blue subpixel without testing for it. The pixel isn’t in the middle of the screen and isn’t very distracting when running games but I know it’s there which bothers me. The unit is otherwise perfect. Everything from the overall build quality to the screen uniformity is great. It’s just the one dead subpixel… My question is if anyone in a similar situation has decided to keep their LE despite it having a pixel issue in order to not risk getting a unit that’s worse?
Bad news, Valve is now telling people via Support to keep their Decks with dead/stuck pixels to see if they fix themselves with normal use. So even if you request an RMA, they will deny you for 30 days, then you can return it. If you return it within the 14 days, you lose out on the LE. I’m going to use it for a while and see if it’s a big enough of an issue to RMA. I’ve had 1 pixel fix itself so I’m hopeful but still want to exercise my consumer right to get a non-defective product lol