I hear a lot about the various EVs on the market and their drivetrain/software/ride quality but I rarely hear about the quality of service that comes post-purchase. Perhaps because it’s not an exciting topic.
Which brand would y’all say has the best or worst reputation in the regard? How would you say Chevy compares to Tesla or Hyundai?
Ever had a Mercedes EV? Because I’ve heard the service experience with those is somewhat awful.
Parts are 6+ months in some cases and techs are unhelpful, etc.
Stuff like this: https://www.reddit.com/r/mercedes_benz/comments/10k8g9w/broken_eqs580_and_unbelievably_bad_service/
Can confirm. One of my family members has an EQS and every time it goes to the dealer, it’s there for, at least, a month
They absolutely do. I think it’s quiet, but BMW or Mercedes does exactly the same thing.
They’ll give a driver of a M760 a loaner and offer to phone a taxy for the beat up old X1 that’s in for the same service. Comparing the $170k car to the $28k car.
Tesla has a similar (well not as dramatic) spread in car prices.