I leave for a trip next week Thursday. I ordered an oled on Saturday and it shipped out Monday, as expected. The estimate is 3-5 working days. The first three events clicked off like clockwork (very similar to both my and my mates LCD shipping times from a couple months ago). The next legs are when it’s hit UK and then gets delivered, but I’m not seeing any updates.
I wouldn’t be too worried if I wasn’t needing it next week, but yeah. Just curious whether other UK based purchasers are seeing similar. Not sure I want to contact support unless I reach the 6 day mark, of course at that point it’d probably be too late to reorder.
Tell me I’m panicking unnecessarily and the courier company has a lot of packages on order during the black Friday rush…
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The package sending in Europe is s fucking joke. People from my own country who ordered it later has gotten theirs Deck already and here I am, with no sign since the 25th.
Comments section isn’t very inspiring :D
You whinging lot know it’s getting close to Christmas in addition to recent black Friday sales, so couriers are getting smashed.
As the original steam deck owners who went through the reordering process, calm the hell down. It’s coming a lot sooner than what they had to wait.
I mean I don’t think anyone would be complaining if valve didn’t falsely advertise how long the steam decks would take to get to us. It’s been longer than the 5-7 days when I ordered it and they’re now saying on steam that it’s 3-5 days. They’re clearly not able to fulfil their promise… Also GLS are notoriously awful at keeping consistent updates, this I’m not too annoyed at myself but with everything else it gets frustrating getting left in the dark whilst others seemingly get theirs before others despite ordering later and in the same location
There’s a whole megathread with people raging about this issue.
I ordered mine on the 16th and it’s still in transit
i orded mine on the 14th this month although it was a 512gb lcd version got it the 18th so most likely either a mix of sale and the fact the oled just kinda came out
Ordered mine half an hour after launch and I’m still waiting. I think It’s got something to do with Parcel Force. If you check the tracking page and scroll a little lower they give Service issues information. Apparently people are ringing in sick alot and they’re experiencing other issues. It may have something to do with why there’s been nothing information wise coming from the UK. Fucking shit
That’s usually how shipping goes for every shipping company around black friday/cyber monday
I ordered a Steam Deck and the Dock for it off ebay and a bunch of different Christmas gifts around the 24th and the dock has been stuck at a facility for 2 days before it started moving and what sucks is that the facility it was at is like a 3 hour drive from where I am right now
GLS is the worst courier there is… no idea why valve uses it
Bro mines not even gotten past the initial GLS IT system message. Check parcelforce to see if they have it. Way more progress than me and a lot of others
https://uk.trustpilot.com/review/gls-group.net very impressive
Mine was ordered when orders went live and has been stuck in uk since 22nd valve saying just wait I’m well pissed off
Mines been sitting in uk since 22nd Parcelforce guy told me he had several Steamdecks getting stuck on same date he even suggested that the decks weren’t in the container that got scanned valve have been no help saying wait .has anyone else got a satisfactory reply from valve ?
Mine also came through the Netherlands. For the past 5 days, it was on this same status. Today, out of nowhere, it got out for delivery and then delivered to my address in Ireland.🥳🥳🥳🥳.
What is this “3 to 5 days” false advertising from Steam?