Another limited edition deck with a dead pixel in the center of the screen.
For those in the same or similar boat, should I just set up a return and roll the dice purchasing a new one tonight so that I’m not waiting on an rma? (Yes I know I’d be out of the cost of another deck while waiting for a refund on the first)
As I’m sure plenty of you understand, I’m pissed that a 700$+ device has a glaring dead pixel and adding insult to injury, I just bought a bunch of games during the sale.
Well the LE is out of stock now. I’m just going to play it right now and RMA it when I have a lil more downtime.
I have one dead red subpixel in the upper-right, outside of the 16:9 area on my LE. I’m waiting to see how other people’s RMA experiences go, whether they get a full replacement or a screen swap, and whether the replacements still have dead pixels or get swapped to Samsung panels.
I figure we have a year warranty to submit an RMA, so not in a huge rush. It helps that 90% of games are 16:9 only and the dead pixel just ends up in the black border.
I didn’t even think about the possibility of them swapping just the screens. I also completely forgot about the warranty being longer than the 14 day return period. Duh. Thanks for that!
depends how noticable it is for you honestly. I have one in middle of screen that is super obvious against white and tons of other backgrounds. regular gaming looks like theres a smudge or something distorting colors around it, giving a green tint. Its really bad. on white webpages it sticks out and don’t even need to search for it at all eyes are immediately drawn to it.
my magpie brain wants gratification of collecting a perfect shiny BOE panel.
Plus I really like look/feel of the LE. Just because its sold out that doesn’t mean RMA won’t be possible for LE. I submitted my help request earlier today after receiving it.
2 dead pixels, 1 is really bad in middle of screen and glimmers green and pollutes entire area around it in tons of scenes, web pages etc.
Ugh. I’m sorry that sucks so much! They just now responded to my request and asked me to use my Steamdeck to take a SCREENSHOT (not a photo) of the dead pixel in order to see how to proceed. 🤦♀️