Hey Deckers,

Had the originally had the base steam deck model 256gb. It worked fine with the official dock.

Got the OLED two days ago (the dock did a firmware update) and now it doesn’t project to my monitor. It still charges but thats it.

I tried:

Switching the power source.

switching the hdmi cord.

I put a ticket in with steam like 2 days ago and haven’t heard anything.

posted in the steam deck discord and got ignored.

Any ideas?

  • BobTheSloth2020BEnglish
    1·
    1 year ago

    Try it without the hdmi cable. Do you get a picture on the deck itself?

    • soft_pure_snowOPBEnglish
      1·
      1 year ago

      Yes. And it charges fine. It just doesn’t go to the Monitor.

      • BobTheSloth2020BEnglish
        1·
        1 year ago

        Do you have a newer laptop or android phone you can plug into the dock while its plugged into the tv?

  • JohnLietzkeBEnglish
    1·
    1 year ago

    Try setting the update channel to beta. It may be a USB detection issue. My external drives would not show up default.

  • BleuBeurdBEnglish
    1·
    1 year ago

    I think there’s an option in game mode display settings to force a lower resolution to increase display compatibility.

    Try turning that on and redock.