• 7 Posts
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Joined 11 months ago
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Cake day: October 17th, 2023

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  • I wish I learned this sooner. You actually have to “fire” customers. My dad always taught me to “take in everything you can, money is money” and that was such terrible advice. I own a 3 bay garage and I remember back in 08’ when we were dead and I had all 3 lifts filled with those cheap customers. Was making peanuts on all 3 cars combined. An actual REAL profitable job showed up and I couldn’t take him in at the time and he went some place else. Then I’ve had guys who would being me “favors” all the time and then I realized he never gave me anything real. Always said his customers were just broke and couldn’t afford more. I know now that he was cheap with me and would charge his customers like crazy. 20 years and I’m learning every day.