I’ve had my 32A Chargepoint Home Flex for nearly 4 years and have now used it for 2 different EVs. No issues at all. I use it for scheduled charging for utility Co savings and it’s wonderful. I’m sorry yours isn’t working properly, though. I could see how frustrating that’d be.
The sticker on my 2023 Ioniq 5 Limited RWD was $54900. AWD in the same trim was just $4k more. I traded in my 2019 Kona Electric Ultimate for the I5.