• Chi-Guy86B
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    1 year ago

    J.D. Power here, gladly accepting your generous contributions to ensure your company tops our list

  • UniqueThanksB
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    1 year ago

    Lexus ending up under average is a disgrace to their image. Their entire brand was built upon on having the best customer experience

    • hehechibbyB
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      1 year ago

      From another post here

      However in the survey, there was a bunch of question about the dealer experience, the delivery of the car, if they showed me around the car upon delivery, if the dealership had nice accommodation, if I was able to conect my phone easily to my car, if an employe connected my phone for me, etc.

      I imagine a lot of Toyota / Lexus buyers are still at the bolded step lol

  • assortednutB
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    1 year ago

    I don’t get why Chrysler is near the bottom yet Dodge, Ram, and Jeep, which are all sold by the same people as Chrysler in the same dealers, are higher up the list. Makes no sense to me.

  • Aromatic_Wallaby_433B
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    1 year ago

    How is GMC and Chevy near the top, people in r/justrolledintotheshop keep telling me to stay away from my mom getting one.

    • StandupJetskierB
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      1 year ago

      GM parts bin sucks. GM will warranty you when new, they know the parts are crap, but the rolled into the shop guys see them when the bloom is off and the mother ship doesn’t recall your name.