Purchasing steam deck was an experience I would like to forget. But now shipping is equally messed up.
I mean delivery estimate of 3-5 days is bad to start from. I live in the UK and maybe Amazon spoiled me a bit but these days I expect things to get posted next day for delivery a day after. Especially expensive items.
Steam delivery updates are borderline useless. My current status is “shipped” since Tuesday…it’s 5th working day today. So they failed even on their own bloated estimate. Looking at Reddit it seems there are many others in a similar situation.
If it was a random guy from eBay sending a deck somewhere from the middle of nowhere I would understand…but ffs this is a multimillion dollars corporation with almost unlimited resources that has done similar things in the past.
Steam get your act together! Reputation is not easy to fix.
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I mean delivery estimate of 3-5 days is bad to start from. I live in the UK and maybe Amazon spoiled me a bit but these days I expect things to get posted next day for delivery a day after.
Lay off the weed. Just cos your dealer does sameday doesn’t make that as a universal standard
Never forget that human beeings are in thsi process and if you believe it or not. They do have a life as well. Also seeing UK mentioned, you have to know that it comes from the Netherlands wihich is EU, UK isn’t. So that makes fast shipping even harder, even if we ignore the fact that thousands of people ordered the same time and prolly days after that as well.
It took 3 days to ship it from NL that’s bad in my books. They knew there will be demand. They had resources and previous experience. Yet they fcuk up
It’s quite simple. Have distribution centres in major spots so that you can send stuff people paid for the next day. Sorted. 3 days max and everyone is happy.
Steam isn’t a charity. They are massive corpo with no.1 objective being a profit.
What a spoiled brat… Hope you will break your deck the next day after getting it, and hope it won’t be covered by warranty. That will teach you a lesson that reputation is not easy to fix.
I mean, he’s a spoiled brat for sure. But you sound like an old man yelling at clouds.
Thats got nothing to do with reputation tho 😂😂😂
OPs post: and maybe Amazon spoiled me a bit
OPs replies: Actually, Amazon has not spoiled me a bit and I will fight to the death over any suggestion that I’ve be spoiled by Bezo’s Army Of Minimum Wage Delivery Slaves Who Are All On Suicide Watch.
Ahh yes and steam stands behind the couriers paying them extra and giving them plenty of time to deliver?! I don’t approve of what amazon does but don’t confuse lack of planning and management of the process with ethical/unethical behaviour. Steam is a big corpo just like Amazon, the same principles (or lack of) if you think otherwise you are naive
Ahh yes and steam stands behind the couriers paying them extra and giving them plenty of time to deliver?!
Believe it or not, most of the carriers Valve uses (I have no idea why you think the company is named ‘Steam’.) are unionized. :P
Probably coincidence. Unionised doesn’t mean they don’t piss in a bottle. I’m sure the courier who will bring my deck will have a smile on his face ;-) it’s probably going to be the same guy who delivers Amazon’s stuff
Valve is profit first just like Amazon. They are not a multi billion company because they are giving more than they are taking.
NGL I’d be upset too if my deck hadn’t arrived before a holiday. I ordered a retroid pocket 2S for my birthday but at the last minute I got bumped to the back of the line and had to wait 2 weeks before I got it. I also agree that some shipping services are pretty ass.
That being said, nothing you can do now but wait. Getting upset unfortunately doesn’t do anything but give you a headache. Take a breather and carry on. You will get it sooner than later and when you do it’ll be worth the wait, I promise you that.
UK people are so entitled. Yeesh.
This Weeb, complaining over a week. Some of us waited MONTHS.
You knew you were waiting for months tho, while in his case they stated 3-5 days and they still havent received it in the 5th day. You knew when buying it u were going to wait a long time, it was your choice to wait that long