Apple absolutely does NOT slow old phones when they send out new updates. Anymore.
/s
Anon is not alone
Parts missing? I don’t believe this at all. A phone is basically a single board, screen, battery, lenses, audio bits. Everything is so jammed in that there’s no room to think parts are missing. No tech would make this mistake and Apple doesn’t benefit from generating a hostile customer experience. This is made up.
A lot of it is single board, but there are smaller PCB layered in there connected by ribbon cables or press-in connections. I replaced the battery in my iphone and it’s a tedious but doable DIY project. Anyway, the way it’s assembled doesn’t lend itself to missing parts. Parts of or the whole phone won’t work. No way would phone arrive “missing” parts - unless there was external damage to any cameras or switches.
Sorry details may be fake, but I do believe an apple employee would pull some shot because policy dictates they sell new equipment over fixing old equipment.
I was a tech in a store and covered a fee on a replacement device because it was the second time the guy had to come to us. I gave a young woman (student) a free laptop because she’d had a super long repair history during my last week in that role. Apple conditions their retail employees to treat customers well and it’s something I missed getting to do for people forever after.
When I moved to the mothership, the only mantra was always about doing right by our customers. When I was interviewing for that gig, I asked one of the interviewers what he considered challenging about the job and he said that (coming from Microsoft to Apple) the company had an “insane” focus on its customers. It really is a top-down attitude. The company may be high sniffing their own farts, but they believe they’re uniquely focused on doing the right thing.
Gotta tell you, i have had very very different experiences
Every apple fanboy I talk to gushes about how amazing the genius bar is, helping them when they get their iPhone stuck in their ass.
But every casual user who has different problems beyond getting an iPhone stuck in their ass seems to get the same response: “Buy the next version”.
I dunno though I’m forced to use the apple products from work.
Are you suggesting someone would lie? On the internet?
No, because no one lies on the internet ever. Which is why you should invest in this MLM I’m about to tell you about.
Are you suggesting someone would lie? At the Genius Bar?
Inconceivable.
what did Steve Jobs even do except for management and marketing, and why does he then get the praise for the hardware/software???
ripped off Steve Wozniak
he did much more than that….
Right, he demanded “NO FANS” on most products and caused all those components to overheat. He was a true visionary.
He was a marketing and brand genius I give him that.
well you try recording music on a pc with a stupid fan that won’t shut up….
he did a lot of good and bad things… but more than “just a businessman” b.s.
I volunteered at a university radio station a few times and was taught how to cut out AC/Heater/Fan noise from a recording using audacity on what I think was my second time going in. Recorded a PSA about cancer screening.
It’s been almost a decade and a half so I don’t remember exactly how, but the point is that it was something they taught people effectively walking in off the street.
I’d imagine it’s different with a non-constant fan, but you can force computer fans to a consistent 100% speed through a handful of different ways.
https://en.m.wikipedia.org/wiki/Apple_I
might be an interesting read:
By March 1, 1976, Wozniak completed the basic design of his computer.[22][23] Wozniak originally offered the design to HP while working there, but it was rejected by the company on five occasions.[24] When he demonstrated his computer at the Homebrew Computer Club, his friend and fellow club regular Steve Jobs was immediately interested in its commercial potential.[25] Wozniak intended to share schematics of the machine for free, but Jobs advised him to start a business together and sell bare printed circuit boards for the computer.[26][27][28] Wozniak, at first skeptical, was later convinced by Jobs that even if they were not successful they could at least say to their grandchildren that they had had their own company. To raise the money they needed to build the first batch of the circuit boards, Wozniak sold his HP-65 scientific calculator while Jobs sold his Volkswagen van.[26][27]
to me he just seems like a businessman, not a developer
He was a moron, he died from eating too much fruit against the advice of his doctors.
That’s all you need to know.
I mean, no. He died because he tried alternative medicine BS to treat his pancreatic cancer instead of actual medicine.
His doctors didn’t tell him to stop “eating too much fruit”.
I’m not fan of Jobs but people are so eager to shit on him and hoist up “poor forgotten Wozniak” that they ignore all the credit and praise Wozniak himself gives Jobs.
Yeah, but a lot of that praise is because Jobs did what Woz couldn’t… On the other hand, Woz did what no one else could.
I have the deepest respect for Woz but yes once in a while jobs had interesting ideas that people that wasn’t possible because he had some engineering sense and understood what was/wasn’t reasonable to ask for in a product (Unfortunately that is not how he behaved with people, hence why he is rightfully remembered as a sociopath of the worst order).
It’s one thing to ask for the impossible because you’re ignorant/arrogant and not considering what is actually feasible. But Jobs’s track record was actually pretty good when it came to calling for things that people were skeptical of yet were absolutely possible, as evidence d by the products they would put to market. The iPod was considered a moonshot at one time.
That’s true, he did more than just marketing and management. According to reports from his employees and C suite, he was also the one organizing the LSD parties and sometimes firing people HR had just signed a contract with.
hate to break it to you but:
lsd is a wonderful drug and a big reason why they were so innovative… and a big reason why we have the internet at all….
you may have been… misled into thinking an LSD party is like a crack party or something, but people who take lsd are actually interested in expanding their mind and it’s nothing at all like what the man says it’s like.
for example, here’s one paper on it:
….
i don’t think he was a very good person… pretty terrible with how he treated his daughter and employees… but i do think he was very smart, creative, and legitimately concerned with expanding human potential through computers… and successful in that.the structure of dna was discovered on lsd… much of the internet was created on lsd… one of ibm’s best programmers wrote a good paper on how lsd helped him hold an entire compiler in his head at once… much of silicon valley is currently microdosing lsd (and that’s in San Francisco, btw… capital of lsd).
in short, him throwing lsd parties is one of the best things he did….
(also, bill gates took lsd because of Jobs in order to be more creative, and then became one of the biggest philanthropists ever)
It was PCR (the DNA amplification technique) that was invented by a guy who took a lot of LSD and who credited LSD for the creative spark
well no it was also PCR….
but still yes the structure:Neat. More LSD for research scientists!
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I made zero qualitative statements about LSD - I’m not sure where this mix of a rant with defending the drug came from. You can use it without freaking out about any mention of LSD online, I wasn’t “misled” about anything and made absolutely zero statements about LSD itself.
But as a biologist, I’d like just to respond to your statement:
the structure of dna was discovered on lsd
No it wasn’t, I’m not sure were you got that from, please refrain from making statements about fields you do not have experience with.
https://maps.org/2004/08/08/nobel-prize-genius-crick-was-high-on-lsd-when-he-discovered-dna/
Crick, who died ten days ago, aged 88, later told a fellow scientist that he often used small doses of LSD then an experimental drug used in psychotherapy to boost his powers of thought. He said it was LSD, not the Eagle’s warm beer, that helped him to unravel the structure of DNA, the discovery that won him the Nobel Prize.
please refrain from being a condescending jerk just because you’re a biologist….
and you certainly implied that throwing lsd parties wasn’t a good thing… but it is.
You’re doubling down on it? That’s cute. The structure was figured out after Rosalind Franklin, an absolute genius on X-ray diffraction, collected all the data that Crick and Watson used and purposefuly didn’t credit. It wasn’t LSD, it was their female colleague, who gave them the missing information required to infer the proper shape.
You seriously can’t see how the way you wrote that comment all but explicitly states that the LSD usage was a bad thing?
If that wasn’t your intention you need to critically re-examine how you write.
can’t see how the way you wrote that comment all but explicitly states that the LSD usage was a bad thing?
Don’t bring your preconceptions to my comment, or at the very least, don’t accuse me of subtext with your own delusions as a source.
My comment was mocking Steve Jobs’ productivity, as in, what was he actually working in. LSD parties and interfering with HR is not working directly with the engineering and quality of the products. That’s the extent of the comment. Your perceptions on LSD are irrelevant to me.
Clearly I’m not the only person who read it that way. No need to single me out.
Real story: A friend of mine used his iPhone on his motorcycle and it messed up the OIS. He went to Apple, said they wouldn’t fix it. He went to a third party and they told him they basically have to beg Apple to fix it and get parts so he’d have to leave his phone for a week to MAYBE get it fixed by the grace of the big fruit. He bought a new iPhone. I still don’t understand why.
Get your friend a dampener for their bike. Check out QuadLockCase.com for one example.
The link doesn’t work but he did have a special “isolation mount” but alas. And they specifically write they’re not responsible for damages.
Yeah, there’s no guarantee that’ll save it, but the QuadLock one has lots of videos of tests that seem convincing.
That said, optical image stabilization requires tiny, fairly-fragile parts to float the lenses. It’s kind of a miracle they survive even normal phone abuses, let alone high-frequency, shake-things-to-pieces vibrations.
Oh is this why my camera got fucked up after a long motorcycle trip?
Probably, yeah ☹️
Apple a bad company? Really? I neeeeever eeeeever heard anything bad about aaaaaple.
No shit Sherlock, it’d obvious AF. It’s one of the wealthiest companies in the world. They didn’t get all that money with honesty. Child labor, slave labor, ripping off consumers, creating a whole new level of corporate greed. Apple is as evil as you can get. Just like Nvidia, Shell, Google, Nestlé, etc.
When Apple can’t exploit poor minorities with targeted ads, things will get better. Probably the most overvalued company out there rn. People don’t realize how much Apple does to keep their pop culture status. It’s getting harder an harder to maintain, but it will never truly go away.
Does less, costs more!
Windows sells my personal data, enshittifies all their software, and the UX annoys me five times per day; OSX doesn’t. It’s worth the extra money.
You think Apple ISN’T selling your Data? Oh my sweet summer child
There are good alternatives to both of those, and they’re free, and very customizable.
Linux is great but it’s not suitable for most people. When something breaks you need the command line to fix it.
Fake and gay. They will never say your device has parts missing since they know most customers aren’t that stupid. They most of the time say you have water damage or it’s too old for repair.
The Apple Genius Bar sucks ass. But let’s not pretend like any of the other big tech companies do any better. At least Apple has a physical store where they can fuck you over in person. Try getting Samsung shit repaired. In most countries they let a 3rd party company do the handling and repairs and you can’t visit that company. You have to send it in and if they deem your device unrepairable or “not” broken they send it back and you have to pay for shipping both ways even if the device falls under warranty and sometimes they send it back more broken then when it left your hands. While communication happens solely trough email.
I worked the Genius Bar for 3 years and only left a couple of years ago.
I can tell you without a shadow of a doubt, in the UK at least, that there is no lying going on. We don’t care about upselling you anything. If we can repair your phone or replace the battery we will.
The reason we decline for say water damage or unauthorised repair is because they want to guarantee the repairs with a warranty and that is hard to do when it has been water damaged or someone else has been in and maybe fucked something up.
Plenty of shit Apple do wrong but the service here is top notch compared to any other manufacturer.
Plenty of shit Apple do wrong but the service here is top notch compared to any other manufacturer.
I don’t understand how this can ever be argued when apple’s record against consumer’s right to repair is like a dictator’s record against their own people.
Is this a case of “Yeah, he killed millions of citizens, that’s true. But he really developed infrastructure”?
I was more referring to service from the staff rather than policies. The staff are not out to fuck you over. We always were honest with customers.
Can confirm for America too—I worked there also and saw the same. There are moisture indicators inside the device that the phone owner can’t see, and if those are triggered, then it could have done microscopic damage to the internal components. If Apple fixes it and it dies a week later from water damage, the customer will blame Apple, so they choose to replace the unit when they see the indicators have been triggered.
“Missing parts” is not a likely phrase they would have ever used.
There was a scandal years ago because the moisture indicators were found to be wildly over-sensitive, and changing colour in inappropriate situations, e.g. it being a bit humid because it was raining, being in someone’s pocket when their clothes were a little too warm so they sweated, or having been brought into a bathroom within a couple of hours of someone showing. Some were already showing water damage immediately after leaving the Apple Store when journalists investigated.
If the Genius Bar staff are told the water damage indicators indicate water damage, then they don’t have to lie to say they can’t repair a phone. If some percentage of phones have indicators that simply don’t work correctly, then people will have repairs rejected when they know their phone’s never been near water, so it’ll look like the staff are lying.
The situation must have improved because this was headline news years ago and I’ve not seen it mentioned since, but even if it’s a fixed problem, it still gave Apple a reputation for refusing to do repairs for nonsensical reasons.
In the UK. Makes sense
Non-related but pretty nice. Broke my pixel 6a screen. I could pay 200 euro to repair shop or order a new screen with in this case ifixit for 110 euro and get all the tools required. Went with the second option and got the satisfaction of replacing my own screen. Worked out perfect and got an official screen. Can’t do that with all phones but pretty nice option imho.
Why did you have to bring homosexuality into this? I thought we were past using gay as a pejorative.
Nah, and I say this as a member of the LGBTQ+ community.
They have become cringe again.Give us Stonewall queers not Rainbow Capitalists who only show up when it’s a party.
stonewall queers? im unfamiliar with that term but im imagining stonewall jackson
Damn straight, and that is the only kind of straight we’ll ever be!
It’s just part of greentext memeing to accuse OP/the post of being fake and gay.
Steve Jobs was evil af
Seriously though. Fuck that guy.
I’m pretty sure his wife already did that.
Cancer definitely did
Nah, he fucked himself with that. Had a highly treatable form of cancer and chose to feed it a sugary fruit-only diet instead of going to a doctor.
Holy shit TIL, I had no clue this dude died because he was basically an anti-vaxxer/alternative medicine guy.
Jobs also believed that his commitment to vegan diets meant his body was flushed of mucus – and that it meant he was free from body odor, so he didn’t need to wear deodorant or shower regularly. Unsurprisingly, the book quotes former coworkers saying that he was very, very wrong. … One of his go-to stress relievers during Apple’s early days was soaking his bare feet in the company toilets. (link)
his doctors advised him to seek surgery as soon as possible. Instead, he delayed the procedure for nine months and attempted to treat himself with alternative medicine. This fateful decision may have quickened Steve Jobs’ death — when he still could’ve been saved. (link)
To his credit though, I believe he did admit he fucked up before he died. Which is certainly a lot better than the antivaxers of today.
Honestly, I don’t care that he admitted he fucked up given he effectively stole a liver from someone that could have used it and not just kill themselves through their shitty choices within a handful of years.
I hope his grave has a porta potty installed.
hey guys- when you say “fuck that guy” I can say that his wife did that, cause they probably had sex
hey guys! you know who fucked steve jobs? his wife, probably! ( ͡° ͜ʖ ͡° )
Why, exactly? Genuinely asking. I mean, don’t get me wrong, I’m no Apple fan, and he was absolutely an insufferable douchebag to nearly everyone he knew; and was a verifiable self-righteous fuckwit who Darwin’d himself out of existence by choosing woo-woo bullshit over medicine for a very treatable cancer.
Evil, though, I think might be a stretch – Elon, Thiel, Vance, Trump, Murdoch, the Sackler family, the Koch brothers, etc. all excellent contenders for being truly evil – but afaik Jobs was just a dickhead with an ego the size of a blimp, and I think we ought not dilute that term with just your run-of-the-mill dickheads. Unless you know something I don’t about him.
To start with, Jobs lied and cheated Wozniak out of money. And this was Jobs friend, not some random.
If he is willing to do this to his friends, you know he did it to others.
It shouldn’t surprise you. Being evil is practically a requirement for that level of success as a capitalist.
This told me nothing I didn’t already know. Like I said, he was a dickhead, to almost every single person in his personal and professional life. But evil requires a level of maliciousness that transcends the people you are in physical contact with, imo – you have to be actively striving to make life worse for at least a few hundred people or more.
A dickhead and a shitty father, sure, I’m not defending his actions in the slightest. But “evil” would require him to have done something much worse than just treat his kid and the people in his immediate orbit like shit. Just my opinion.
evil requires a level of maliciousness that transcends the people you are in physical contact with, imo
That’s a very strange definition. He also led moving manufacturing to China. You may have heard of the suicide nets they had to put up in their facilities.
I tend to agree. Being a narcissistic asshole isn’t the same as being evil. In the first case, it means doing bad things because you are self centered and have no regard for other people. The bad things aren’t done to hurt others, just to in a self serving way. Being evil requires an intent to do harm.
ah, see, now that’s more like it.
that’ll do it for you, eh?
as someone else pointed out, your definition of evil is quite interesting in that a qualification is that it goes past people they are in physical proximity to.
not sure where you got that, seems a little comic-book-y… how about a nurse in a hospital that slowly poisons a child, watching doctors be baffled and see the parents fall apart with unspeakable grief because she likes the drama and was bored. not evil?
There are plenty of people who are jackasses to those around them, and ruthless in business.
Describing someone or something as evil really calls for something a bit more dramatic.
Yeah and she speaks French.
He was the ringleader of an illegal anti-poaching agreement between tech companies that kept worker salaries down.
He’s the root cause of much of what is broken with modern tech hiring. Bill gates is responsible for the other half (trick questions, etc)
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The missing part was a brand new iPhone or two.
“Some of the parts were missing”
You motherfuckers put the damn thing together in the first place!
Their “repair” program is nothing but a scam to nudge you into buying a new Apple product to replace the broken one with overinflated repair prices and bullshit excuses like that.
Also it works exactly as Steve Jobs intended.
He’s one of the most innovative leaders of our time. One of the best lessons ive ever learned from him running my crypto empire was to give people extreme deadlines that normally would be difficult to meet. I’ve fired a lot of underperforming employees with this trick to make room for the best men who will work hard with little sleep to get rich off of crypto. Btw dm me if you’re interested in joining. We pay $8.25/hr but imagine the profit you can turn over once the crypto exchange goes up
I can’t tell if your comment is satire or real. I hope it’s satire.
there’s no fucking way, right? the 8 bucks an hour made me incredulous, as did the “best men” wording… honestly, lately though, I’ve interacted with utter fucking morons here on Lemmy, which almost never happened in the first year or so. did some kind of very user friendly app come along with some awareness outreach?
You really can’t tell?
Dude talked about Steve Jobs “run[Ning their] crypto empire”. I think the satire speaks for itself…
You need to use the word “motivated” more
hell yeah, other big corp hell companies are so mucht better!!! especially smasnug
lmao
meh, I don’t think OOP’s shilling for $local_phone_repair
This is almost exactly what happened to me except they told me my phone had mold growing inside it from the shattered screen I wanted replaced.
The “mold” was pocket lint from waiting a month to get it fixed.
Bitch actually said right to my face that my phone no longer works so let’s get you a new one. I powered on the phone right there and he started backpedaling and grifting ‘oh but it won’t be long tho’. So I went home and still use it with the shattered screen because fuck them.
I miss the days people working the Genius Bar were actually tech savvy and not just “lifestyle influencer wannabes”
FYI, you can replace the screen yourself. I’ve replaced the screen and battery on an older iPhone. Bought the parts off Amazon, watched a YouTube video and that’s it. Super tiny screws so it may help if you have a magnifying glass (or one of those magnifying + light units for painting miniatures).
Never thought of doing that myself tbh but I’ll check it out, thanks for the idea. Id be happy if I could get a couple more years out of it because it sure beats these iPhone prices now
The other super useful tool to have is a heat gun. Go grab one from Harbor Freight for like $20 while they are on sale. This allows you to melt the adhesive they use to hold the screen in place
Apple has a self repair program where they send you the tools and parts needed for the repair that you return the tools and broken parts when you’re done.
Haven’t done one myself since I but I’ve read of others success stories with the process. The parts are not as cheap as going third party but if you’re buying your owns tools it might end up cheaper overall.
and I’m guessing you will still continue to use apple products and buy another iphone… apple users are such sheep
Yea Google are much better with all their pro consumer practices like hosting thousands of malware apps. Also their manufacturing partners where both Google and the manufacturer get to spy on you and sell your data.
I’d love nothing more than to move back to android, but I’m a cheap bastard.
I’m going to drive this til the wheels fall off
i feel ya there bud, im still rockin ancient technology here too
